The Refund Cancellation Policy has to be followed by every user using prachidigital.in.
The policy highlights following points :-
Prachi Digital Publication will refund every single amount if its under the refunding policy as per the company’s policy.
Purchasing Text Books
Customer can cancel order within 24 hours after making a payment for the book. The Amount will be refunded in the next 3 to 4 weeks after deduct payment gateway / bank transaction charges. The order can not be canceled after we have passed the customer’s book to the partner courier company. After this, the order can not be canceled in any situation.
In Case you have received a wrong book or damaged book or misprint book, Please inform us at email firstname.lastname@example.org within two days from the date of receipt of the book and return it to our office address within 7 days. A new book will be sent to our office within 2-3 business days after receiving the book you have sent. Otherwise, we will be unable to replace the book after more than a week has passed.
Purchasing E-Book (Digital Content)
Customers can apply for refunds within 24 hours after buying the eBook. If the customer has downloaded an e-book even before 24 hours, then the order will not be canceled and no refund of it will be given.
Non-Refund Policy in the above mentioned services for Authors.
1. ISBN Purchasing
2. Copyright Protection
3. Publishing Consultancy
4. Graphics / Cover Photos / Interior Designing
5. Manuscript Typing / Copy Editing
6. Distribution Fee
7. Advertisement Charges
8. Press Release Charges
We will not be refunding any amount to your account once the payment is made, we accept payments online in these mentioned services and you will be responsible for the irritating conditions for yourself, not Prachi Digital Publication.